Do We Have to Pay Again in Transfre Bus
- Paying your fare on ION lite rail
- Paying your fare on the bus
- Common borer errors
- Grouping fares
Paying your fare on ION light rail
Paying with cash or credit
To pay for a single trip, y'all tin can purchase a ticket/transfer from the fare vending machine located at the station. A ticket/transfer is good for unlimited rides on the train and buses within 90 minutes from the time it was issued. Browse it on the fare vending auto or the platform card reader before boarding.
If yous plan to ride several times, you can purchase a reloadable EasyGO fare bill of fare or a multi-ride card from the fare vending machine.
Paying with an EasyGO fare card
Tap your EasyGO fare card on the platform card reader. If you don't have an EasyGO fare carte, you can purchase i at the fare vending machine located at the station. Proceed your carte with you – it is your proof of payment.
You cannot cancel a fare payment one time you take tapped.
Learn more about using the fare vending car
Transferring from the autobus
When you pay your fare on the charabanc, you get a 90-minute transfer – either loaded directly on your fare bill of fare or as a newspaper ticket/transfer.
If you have a transfer on your EasyGO fare card, tap your card on the platform card reader, and it will annals your transfer.
If you accept a valid paper ticket/transfer, scan it on the platform carte du jour reader before boarding.
Paying with a multi-ride card
The multi-ride fare card is a disposable electronic carte du jour that tin be loaded with five to 15 rides. It tin be purchased from the fare vending motorcar at the station. Transfers are built in. Tap your multi-fare card on the platform card reader located at the ION station earlier boarding.
Paying your fare on the omnibus
Paying with cash
Insert coins one at a time into the coin slot. The farebox does not accept pennies or bills. The farebox does not make change, so exist certain you have verbal alter.
As yous insert your coins, the farebox will bear witness how much y'all have deposited and how much is owing. When you have paid the full fare, you volition hear a ding and the farebox will display "Thank yous."
If you demand a transfer, wait for the transfer push button screen to turn blue. Printing the blackness button to impress a transfer. Check when your transfer expires; the transfer is valid for 90 minutes from the time it was printed.
Using a transfer
Check the expiry fourth dimension on your transfer to make sure it'due south all the same valid. Hold the QR code facedown to the scanner on the top right corner of the farebox. If the transfer is valid, the farebox will ding and the display will testify "Transfer Adult".
Paying with a U-Pass, Conestoga College pass or EasyGO fare card
The smart card reader is the blueish-green rectangle on the lower right corner of the farebox. Hold your card level and foursquare against the card reader and wait for the farebox to ding.
Tips for tapping your card
- Take the menu out of your wallet. If it'due south side by side to other smart cards, they may interfere with the signal.
- Concur the card right against the scanner.
- Don't pull your bill of fare abroad too quickly. You'll hear a double tone and run across the message "Transaction not OK" if your payment hasn't completed.
- Wait for the previous transaction to clear. The pointer next to the smart carte target will turn dark-green when it's prepare for you to tap.
If there is an outcome with your card and the farebox isn't able to read it, you'll hear a double tone and the farebox bulletin will be outlined in red.
| Farebox bulletin | Card issue |
|---|---|
| Misread Media Try Once again | Effort tapping your carte again, property it level and square against the menu reader. |
| Smartcard Not Valid | Try tapping your card once more, holding it level and square against the card reader. If your carte withal doesn't work afterward several attempts, contact customer service. |
| Transaction Not OK | You may see this bulletin if your carte is moved away from the carte reader too quickly. Endeavor tapping again, and wait for the farebox to ding and the transaction to complete. |
| Not Enough Money | You don't have a valid transfer, pass or plenty stored value on your card. The operator will ask you to pay a fare. Notation: if y'all accept registered your menu, you can run a negative balance for one trip if you don't have enough stored value to pay your fare. |
| Pass Already Used | This bulletin shows when a card is tapped twice on the aforementioned farebox inside v minutes. Yous may see this bulletin if you leave your card on the card reader likewise long after the transaction finishes. |
Grouping fares
You tin can pay for some other person or group of people if you lot have stored value loaded on your bill of fare. When you lot board, let the operator know how many people yous are paying for. They will enter the number on the farebox, and the farebox volition brandish the full fare. Touch your card to the smart menu target to pay the fare.
Please note: All of the transfers for your group volition be loaded on your card. If your group splits upwardly at a transfer point, the other members will not have transfers. The grouping payment option is intended for customers travelling together to their final destination.
Group fares are non currently available on ION low-cal rails.
You cannot pay for a group if you have a valid monthly or other laissez passer on your carte du jour.
Source: https://www.grt.ca/en/fares-passes/paying-your-fare.aspx
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